77abe Privacy Policy

1 General Overview

This Privacy Policy ("Policy") describes how 77abe ("we", "our", "platform") collects, stores, uses, and discloses your ("user", "you") personal information when you visit and use our website 77abe.lat. This Policy applies to all our services, gaming features, and digital content.

By using our platform, you consent to the terms described in this Policy. If you do not agree with this Policy, please refrain from using our website.

77abe is committed to ensuring a safe and transparent online gaming environment for users in Bangladesh. Protecting your privacy is a core responsibility for us.

2 Information You Provide Directly

When you create an account on 77abe or use our services, the following information may be collected:

• Full name and date of birth (for age verification — only those aged 21 or above may register)
• Valid email address
• Mobile number
• Financial transaction details (bKash, Nagad, Rocket, or Upay account number)
• Documents required for identity verification
• Password and security question answers

3 Automatically Collected Information

When you visit our website, the following information may be collected automatically:

• IP address and device identification details
• Browser type and version
• Operating system information
• Time spent on the site and pages visited
• Information collected through cookies and similar tracking technologies
• Referral URL (the site you came from before reaching us)

4 Gaming & Transaction Information

The following information relating to your activity on our platform is stored:

• Game history and betting patterns
• Complete records of deposits and withdrawals
• Bonus claims and wagering activity
• Customer support communication history
• Account settings and preferences

5 Purposes of Using Your Information

Collected information is used for the following legitimate purposes:

• Creating and managing your account and verifying your identity
• Processing financial transactions including deposits, withdrawals, and bonuses
• Ensuring platform security and preventing fraud
• Running responsible gaming programs and supporting players experiencing difficulties
• Providing customer support and resolving technical issues
• Improving platform quality and introducing new services
• Meeting legal and regulatory obligations
• Sending personalised promotional communications based on your consent

6 Cookie Policy

77abe uses cookies and similar technologies on our website. Cookies are small data files stored on your device. We use the following types of cookies:

• Essential cookies: Required for the core functionality of the website, such as maintaining login sessions.
• Functional cookies: To remember your preferences, such as language settings.
• Analytics cookies: To understand how the site is used, which helps us improve our services.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of the platform.

7 Information Disclosure Policy

77abe never sells or rents your personal information. However, information may be shared with third parties in the following limited circumstances:

• Service providers: Trusted partners who assist in operating our business (such as payment processing and IT infrastructure), who are bound by strict confidentiality agreements.
• Legal obligations: In response to court orders, legal processes, or legitimate requests from government authorities.
• Security & fraud prevention: For account protection, fraud detection, and investigation of unlawful activity.
• Business transfers: In the event of a merger, acquisition, or asset transfer, where the acquiring party will be bound by the same privacy standards.

8 Payment Processing

You can use bKash, Nagad, Rocket, or Upay for transactions on our platform. These payment service providers follow their own privacy policies and are responsible for their own processing. 77abe does not directly store your mobile banking PIN or full account details.

The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳500. All financial transactions are protected by SSL encryption.

9 Technical Security

77abe uses industry-standard best-in-class technology to protect your information:

• SSL/TLS encryption: All data transmission is carried out through encrypted connections.
• Firewall protection: Advanced firewall systems are maintained to prevent unauthorised access.
• Regular security testing: Regular security audits are conducted on our systems.
• Access controls: Only authorised personnel are granted access to relevant information.
• Data backups: Information is stored using secure and encrypted backup systems.

10 Data Retention Period

We retain your information only for as long as is necessary to fulfil the purpose for which it was collected, or for the period required by applicable law.

• Active account data: Retained for as long as the account remains active.
• Financial transaction records: Retained for the period required by applicable legal obligations.
• Closed account data: Deleted or anonymised after the minimum period required by legal obligations.
• Customer support communications: Retained for a limited period after the case is closed.

11 Your Rights Regarding Your Information

As a user of our platform, you have the following rights:

• Right of access: You have the right to know what information we hold about you.
• Right to rectification: If any of your information is inaccurate, you can request that it be corrected.
• Right to erasure: In certain circumstances you may request that your information be deleted, though this is limited where legal obligations apply.
• Right to object to processing: The right to object to your information being processed for specific purposes.
• Right to portability: The right to receive your information in a structured, machine-readable format.
• Right to withdraw consent: The right to withdraw consent given for marketing communications at any time.

To exercise these rights or for any information-related requests, contact us at [email protected].

12 Marketing Communications

77abe may inform you about promotional offers, bonus information, and updates by email, but only with your prior consent. You can stop these communications at any time by using the "unsubscribe" option in our emails or by contacting us at [email protected].

You cannot opt out of important account-related messages (such as transaction confirmations and security alerts), as these are essential for managing your account.

13 Age Verification & Minor Protection

77abe strictly prevents minors from taking part in gaming activity. Our platform is for those aged 21 or above only. We verify age during the registration process and may request ID documents where necessary.

If we learn that a user is under 21, that account will be closed immediately and all associated information will be deleted.

14 Responsible Gaming & Use of Information

We may analyse your gaming information to identify potentially problematic gaming behaviour. This information is used solely for your protection and is not used in any marketing activity.

To learn more about our responsible gaming features, visit the Responsible Gaming page.

15 Changes to This Policy

77abe reserves the right to update this Privacy Policy when necessary. For any significant changes, we will notify you in the following ways:

• By publishing an updated version on this page
• By sending a notification of the changes to your registered email
• By displaying a notification when you log in to the platform

Continued use of the platform after changes have been made will be taken as acceptance of the updated Policy. We therefore recommend that you review this page regularly.

16 Other Relevant Policies

This Privacy Policy should be read alongside our other documents:

• Terms & Conditions — the overall rules for using the platform
• Responsible Gaming — information on safe and healthy gaming habits
• About Us — who 77abe is and what we stand for